Inventor
MAUNEY JENNIFER M
US7 patents
⚠️ This page may combine multiple inventors who share the name “MAUNEY JENNIFER M”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
SBC TECHN RES INC
4 patentsUS6853966B2Feb 8, 2005
Method for categorizing, describing and modeling types of system users
SBC TECHN RES INC198 citations98
US6405159B2Jun 11, 2002
Method for categorizing, describing and modeling types of system users
SBC TECHN RES INC264 citations98
US7086007B1Aug 1, 2006
Method for integrating user models to interface design
SBC TECHN RES INC39 citations94
US7224790B1May 29, 2007
Method to identify and categorize customer's goals and behaviors within a customer service center environment
SBC TECHN RES INC43 citations92