Inventor
ROLANDO STEPHEN J
US5 patents
Patents
5 patentsUS6701311B2Mar 2, 2004
Customer self service system for resource search and selection
IBM295 citations98
US6853998B2Feb 8, 2005
Customer self service subsystem for classifying user contexts
IBM102 citations97
US6778193B2Aug 17, 2004
Customer self service iconic interface for portal entry and search specification
IBM96 citations97
US6693651B2Feb 17, 2004
Customer self service iconic interface for resource search results display and selection
IBM138 citations97
US6643639B2Nov 4, 2003
Customer self service subsystem for adaptive indexing of resource solutions and resource lookup
IBM94 citations97