Inventor
JUDKINS JAMES ANDREW
US5 patents
Patents
5 patentsUS8254558B2Aug 28, 2012
Contact handling systems including automated return contact response reminders
MINERT BRIAN DOUGLAS21 citations90
US8209209B2Jun 26, 2012
Providing work, training, and incentives to company representatives in contact handling systems
MINERT BRIAN DOUGLAS23 citations90
US8209207B2Jun 26, 2012
Broad-based incremental training sessions for company representatives in contact handling systems
MINERT BRIAN DOUGLAS23 citations90
US8180662B2May 15, 2012
Rapid deployment of training for company representatives in contact handling systems
MINERT BRIAN DOUGLAS27 citations90
US8180666B2May 15, 2012
Real-time performance based incentives for company representatives in contact handling systems
MINERT BRIAN DOUGLAS28 citations90