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Inventor

SHVARTS SIMON

US9 patents
⚠️ This page may combine multiple inventors who share the name “SHVARTS SIMON”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

VERINT AMERICAS INC

4 patents
US7949552B2May 24, 2011

Systems and methods for context drilling in workforce optimization

VERINT AMERICAS INC51 citations94
US7660407B2Feb 9, 2010

Systems and methods for scheduling contact center agents

VERINT AMERICAS INC8 citations83
US7660406B2Feb 9, 2010

Systems and methods for integrating outsourcers

VERINT AMERICAS INC18 citations83
US7752508B2Jul 6, 2010

Method and system for concurrent error identification in resource scheduling

VERINT AMERICAS INC2 citations60

FAMA JASON

2 patents
US8331549B2Dec 11, 2012

System and method for integrated workforce and quality management

FAMA JASON15 citations83
US8705723B2Apr 22, 2014

Systems and methods for scheduling contact center agents

FAMA JASON0 citations50

NIES JAMES GORDON

1 patent
US8396732B1Mar 12, 2013

System and method for integrated workforce and analytics

NIES JAMES GORDON46 citations91

BLUE PUMPKIN SOFTWARE INC

1 patent
US6959405B2Oct 25, 2005

Method and system for concurrent error identification in resource scheduling

BLUE PUMPKIN SOFTWARE INC29 citations89

WITNESS SYSTEMS INC

1 patent
US7281173B2Oct 9, 2007

Method and system for concurrent error identification in resource scheduling

WITNESS SYSTEMS INC6 citations71