Inventor
JOSEPH KURT M
US35 patents
⚠️ This page may combine multiple inventors who share the name “JOSEPH KURT M”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
AT & T IP I LP
8 patentsUS7936861B2May 3, 2011
Announcement system and method of use
AT & T IP I LP255 citations99
US7551723B2Jun 23, 2009
System and method for the automated analysis of performance data
AT & T IP I LP18 citations92
US7617443B2Nov 10, 2009
Flexible multiple spreadsheet data consolidation system
AT & T IP I LP53 citations91
US7624278B2Nov 24, 2009
Resetting access account passwords of a multitude of compartmentalized systems
AT & T IP I LP8 citations82
US7983412B2Jul 19, 2011
System and method for automating handling of slamming and cramming complaints
AT & T IP I LP3 citations63
US9671852B2Jun 6, 2017
Managing power consumption state of electronic devices responsive to predicting future demand
AT & T IP I LP0 citations52
US8549132B2Oct 1, 2013
Apparatus and method for managing a network
AT & T IP I LP0 citations52
US7936862B2May 3, 2011
Intelligently providing dialup access numbers using an automated voice response system
AT & T IP I LP0 citations52
SBC TECHN RES INC
7 patentsUS6853722B2Feb 8, 2005
System and method for automating customer slamming and cramming complaints
SBC TECHN RES INC89 citations98
US6807274B2Oct 19, 2004
Call routing from manual to automated dialog of interactive voice response system
SBC TECHN RES INC104 citations98
US6697460B2Feb 24, 2004
Adaptive voice recognition menu method and system
SBC TECHN RES INC125 citations98
US7272222B2Sep 18, 2007
System and method for processing complaints
SBC TECHN RES INC25 citations93
US7120244B2Oct 10, 2006
Call routing from manual to automated dialog of interactive voice response system
SBC TECHN RES INC23 citations92
US7215757B2May 8, 2007
System and method to provide automated scripting for customer service representatives
SBC TECHN RES INC12 citations79
US7286656B2Oct 23, 2007
Method and system for displaying customer information
SBC TECHN RES INC3 citations54
SBC PROPERTIES LP
3 patentsUS6842504B2Jan 11, 2005
System and method for the automated analysis of performance data
SBC PROPERTIES LP95 citations99
US7131117B2Oct 31, 2006
Method and system for automating the analysis of word frequencies
SBC PROPERTIES LP26 citations92
US6823053B2Nov 23, 2004
Method and system for displaying customer information
SBC PROPERTIES LP3 citations54
JOSEPH KURT M
3 patentsUS8165281B2Apr 24, 2012
Method and system for mapping caller information to call center agent transactions
JOSEPH KURT M14 citations82
US8458015B2Jun 4, 2013
Methods and apparatus for analyzing user information to identify conditions indicating a need for assistance for the user
JOSEPH KURT M3 citations61
US9071882B2Jun 30, 2015
User-configurable video data service and interface
JOSEPH KURT M0 citations34