Inventor
GRANT ALASTAIR
GB5 patents
Patents
5 patentsUS10645219B1May 5, 2020
System and method of automated routing and guidance based on continuous customer and customer service representative feedback
VERINT AMERICAS INC11 citations83
US11039011B2Jun 15, 2021
System and method of automated routing and guidance based on continuous customer and customer service representative feedback
VERINT AMERICAS INC4 citations82
US11277514B2Mar 15, 2022
System and method of automated routing and guidance based on continuous customer and customer service representative feedback
VERINT AMERICAS INC2 citations71
US10778843B2Sep 15, 2020
System and method of automated routing and guidance based on continuous customer and customer service representative feedback
VERINT AMERICAS INC3 citations71
US11588937B2Feb 21, 2023
System and method of automated routing and guidance based on continuous customer and customer service representative feedback
VERINT AMERICAS INC0 citations60