Inventor
GISBY DOUG
US18 patents
⚠️ This page may combine multiple inventors who share the name “GISBY DOUG”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
GISBY DOUG
6 patentsUS8195163B2Jun 5, 2012
Client device method and apparatus for routing a call
GISBY DOUG225 citations97
US8238537B2Aug 7, 2012
System and method for reconnecting a device to a group call
GISBY DOUG16 citations90
US8447303B2May 21, 2013
Method and system for automatic seamless mobility
GISBY DOUG3 citations62
US8554218B2Oct 8, 2013
Client device method and apparatus for routing a call
GISBY DOUG1 citations61
US8169899B2May 1, 2012
Client device method and apparatus for routing a call
GISBY DOUG3 citations61
US8625576B2Jan 7, 2014
Client device method and apparatus for routing a call
GISBY DOUG0 citations50
GENESYS TELECOMM LAB INC
5 patentsUS6337904B1Jan 8, 2002
Automated survey control routine in a call center environment
GENESYS TELECOMM LAB INC110 citations99
US6259786B1Jul 10, 2001
Intelligent virtual queue
GENESYS TELECOMM LAB INC169 citations99
US6002760ADec 14, 1999
Intelligent virtual queue
GENESYS TELECOMM LAB INC399 citations99
US5943416AAug 24, 1999
Automated survey control routine in a call center environment
GENESYS TELECOMM LAB INC340 citations99
US6118865ASep 12, 2000
Automated survey control routine in a call center environment
GENESYS TELECOMM LAB INC78 citations96
ROCKWELL INTERNATIONAL CORP
3 patentsUS6028925AFeb 22, 2000
Telephonic switching system, telephonic switch and method for servicing telephone calls using virtual memory spaces
ROCKWELL INTERNATIONAL CORP65 citations95
US6246759B1Jun 12, 2001
Call overflow system and method for overflowing telephone calls between telephonic switches
ROCKWELL INTERNATIONAL CORP38 citations90
US5923747AJul 13, 1999
Communications system and interface circuit for interconnecting telephonic switch and agent computer
ROCKWELL INTERNATIONAL CORP3 citations62