Inventor · disambiguated record
Gregory Yarbrough
Also filed as: YARBROUGH GREGORY B · YARBROUGH GREGORY BRUCE · Yarbrough Gregory
38 granted patents·169 citations·filing 2008–2024
97Inventor score
Files withUSAA26UIPCO LLC6UNITED SERVICES AUTOMOBILE ASS ( USAA )4IBM1UNITED SERVICES AUTOMOBILE ASSOCATION USAA1
Top patents by PatentIndex Score
38 records- 0198US11533614B1Systems and methods of multi-factor authentication utilizing a vehicleUIPCO LLC·Filed 2020·Granted Dec 20, 2022·11 cites·15 claims
- 0298US10440180B1Learning based metric determination for service sessionsUSAA·Filed 2017·Granted Oct 8, 2019·40 cites·18 claims
- 0396US11533318B1Systems and methods for location based authenticationUSAA·Filed 2020·Granted Dec 20, 2022·6 cites·20 claims
- 0495US11533397B1On-hold experienceUIPCO LLC·Filed 2021·Granted Dec 20, 2022·9 cites·20 claims
- 0595US10855844B1Learning based metric determination for service sessionsUSAA·Filed 2018·Granted Dec 1, 2020·15 cites·15 claims
- 0695US10789385B1Dynamic tagging of media for service sessionsUSAA·Filed 2017·Granted Sep 29, 2020·12 cites·20 claims
- 0795US9832315B1Database allocation and analytics for service call centersUSAA·Filed 2014·Granted Nov 28, 2017·19 cites·5 claims
- 0894US12278820B1Systems and methods for location based authenticationUSAA·Filed 2022·Granted Apr 15, 2025·3 cites·17 claims
- 0994US11503153B1Method and apparatus for determining an on-hold queue position of a callUIPCO LLC·Filed 2021·Granted Nov 15, 2022·5 cites·18 claims
- 1091US11146682B1Learning based metric determination for service sessionsUSAA·Filed 2020·Granted Oct 12, 2021·2 cites·20 claims
- 1190US11972304B1Systems and methods for automatic detection of an event and providing resources customized based on the eventUSAA·Filed 2021·Granted Apr 30, 2024·2 cites·20 claims
- 1290US10715668B1Learning based metric determination and clustering for service routingUNITED SERVICES AUTOMOBILE ASSOCATION USAA·Filed 2018·Granted Jul 14, 2020·8 cites·18 claims
- 1387US10477014B1Rapid data accessUSAA·Filed 2018·Granted Nov 12, 2019·4 cites·15 claims
- 1487US7962516B2System and method for adding multi-level security to federated asset repositoriesIBM·Filed 2008·Granted Jun 14, 2011·19 cites·20 claims
- 1584US11962717B1Method and apparatus for determining an on-hold queue position of a callUSAA·Filed 2022·Granted Apr 16, 2024·1 cites·20 claims
- 1683US11967311B1Recipient customized generative voice modelingUIPCO LLC·Filed 2021·Granted Apr 23, 2024·1 cites·20 claims
- 1783US11140268B1Learning based metric determination and clustering for service routingUSAA·Filed 2020·Granted Oct 5, 2021·1 cites·20 claims
- 1883US10931827B1Database allocation and analytics for service call centersUNITED SERVICES AUTOMOBILE ASS “USAA”·Filed 2020·Granted Feb 23, 2021·1 cites·20 claims
- 1983US10477024B1Dynamic resource allocationUSAA·Filed 2018·Granted Nov 12, 2019·4 cites·18 claims
- 2082US10715665B1Dynamic resource allocationUSAA·Filed 2019·Granted Jul 14, 2020·4 cites·15 claims
- 2181US11425253B1Data analysis, filter and presentation techniques for call management systemsUIPCO LLC·Filed 2021·Granted Aug 23, 2022·1 cites·20 claims
- 2281US10630842B1Database allocation and analytics for service call centersUNITED SERVICES AUTOMOBILE ASS “USAA”·Filed 2017·Granted Apr 21, 2020·1 cites·13 claims
- 2379US12316805B1Method and apparatus for determining an on-hold queue position of a callUSAA·Filed 2024·Granted May 27, 2025·0 cites·20 claims
- 2475US12184817B1Data analysis, filter and presentation techniques for call management systemsUSAA·Filed 2023·Granted Dec 31, 2024·0 cites·20 claims
- 2575US12184814B1Learning based metric determination and clustering for service routingUSAA·Filed 2021·Granted Dec 31, 2024·0 cites·20 claims
- 2674US12277930B1Recipient customized generative voice modelingUSAA·Filed 2024·Granted Apr 15, 2025·0 cites·20 claims
- 2774US12041446B1Systems and methods of multi-factor authentication utilizing a vehicleUSAA·Filed 2022·Granted Jul 16, 2024·0 cites·17 claims
- 2873US11765273B1Data analysis, filter and presentation techniques for call management systemsUSAA·Filed 2022·Granted Sep 19, 2023·0 cites·20 claims
- 2970US12210915B1Systems and methods for automatic detection of an event and providing resources customized based on the eventUSAA·Filed 2024·Granted Jan 28, 2025·0 cites·20 claims
- 3067US12015735B2On-hold experienceUSAA·Filed 2022·Granted Jun 18, 2024·0 cites·20 claims
- 3164US12067520B1Interaction effectiveness measurementsUSAA·Filed 2023·Granted Aug 20, 2024·0 cites·20 claims
- 3264US11750743B1Database allocation and analytics for service call centersUNITED SERVICES AUTOMOBILE ASS “USAA”·Filed 2021·Granted Sep 5, 2023·0 cites·11 claims
- 3364US10848621B1Learning based metric determination for service sessionsUSAA·Filed 2019·Granted Nov 24, 2020·0 cites·20 claims
- 3461US12182299B1Dynamic tagging of media for service sessionsUSAA·Filed 2020·Granted Dec 31, 2024·0 cites·15 claims
- 3561US10771623B1Rapid data accessUSAA·Filed 2019·Granted Sep 8, 2020·0 cites·20 claims
- 3660US11734638B1Interaction effectiveness measurementsUIPCO LLC·Filed 2020·Granted Aug 22, 2023·0 cites·15 claims
- 3759US11272057B1Learning based metric determination for service sessionsUSAA·Filed 2020·Granted Mar 8, 2022·0 cites·15 claims
- 3858US10757263B1Dynamic resource allocationUNITED SERVICES AUTOMOBILE ASS (USAA)·Filed 2019·Granted Aug 25, 2020·0 cites·18 claims
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