Inventor
KRAUSE STEVEN ROBERT
US5 patents
⚠️ This page may combine multiple inventors who share the name “KRAUSE STEVEN ROBERT”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
LUCENT TECHNOLOGIES INC
3 patentsUS6798877B2Sep 28, 2004
Enhanced end user automatic call distributor control
LUCENT TECHNOLOGIES INC39 citations91
US6850612B2Feb 1, 2005
End user automatic call distributor network control
LUCENT TECHNOLOGIES INC19 citations83
US6813349B2Nov 2, 2004
Communication of user data to an automatic call distributor agent
LUCENT TECHNOLOGIES INC11 citations72