Inventor
AN NI
US4 patents
Patents
4 patentsUS11544721B2Jan 3, 2023
Supporting automation of customer service
AT & T IP I LP2 citations69
US11228683B2Jan 18, 2022
Supporting conversations between customers and customer service agents
AT & T IP I LP6 citations69
US12475018B2Nov 18, 2025
Utilization of a resource to perform a task based on a predicted capacity of the resource
AT & T IP I LP0 citations44
US12406212B2Sep 2, 2025
Automated optimization of events by engagement and format
AT & T IP I LP0 citations44