Inventor

EZELL JOEL M

US37 patents

⚠️ This page may combine multiple inventors who share the name “EZELL JOEL M”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

EZELL JOEL M

AVAYA INC

System and method for presenting a single persistent view of a multi-module communication device to a network

Personalized wait treatment during interaction

Personalized wait treatment during interaction with contact centers

Application programming interface enabling communication features for different communication protocols

System and method for managing multi-modal communication sessions

Accessing local information based on a browser session

Session reconstruction using proactive redirect

Firewall traversal for web real-time communications

Extension of authorization framework

Media escalation with use of endpoint adapter

Personalized wait treatment during interaction with contact centers

SIP anchor points to populate common communication logs

Quarantined communications processing at a network edge

Early media handling

Enhanced session initiation protocol recording

Method and apparatus for dynamic device pairing

Browser-based communications enhanced with enterprise communication features

Number normalization and display

System and method for enabling hot-desking

Call transfer with network spanning back-to-back user agents

Implementation of the semi-attended transfer in SIP for IP-multimedia subsystem environments

Method and apparatus for dynamic device pairing

Application router

Dynamic device pairing with control session establishment

Dynamic device pairing with media server audio substitution

BRAUDES ROBERT E

SIP anchor points to populate common communication logs

SIP monitoring and control anchor points

Shared media access for real time first and third party media control

EZELL JOEL M

Island of trust in a service-oriented environment

Method and apparatus for dynamic device pairing

BALASAYGUN MEHMET C

Switching communications between different networks based on device capabilities

BRUNSON GORDON R

Highly scalable and distributed call/media modeling and control framework

BHAT RAGHURAMA

Simultaneous advanced call control for both simple and advanced SIP user agents

ALECCI ANTHONY J

High availability for voice enabled applications

AVAYA TECHNOLOGY CORP

Method and apparatus for automatically directing calls by an invisible agent in a switch

AYAYA INC

Automatic sign in of a user at multiple endpoints

BARRETT PETER

SIP endpoint enhancer