Inventor
DAIANU MADELAINE
US5 patents
Patents
5 patentsUS11270235B1Mar 8, 2022
Routing system to connect a user with a qualified agent
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US11650996B1May 16, 2023
Determining query intent and complexity using machine learning
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US11334635B2May 17, 2022
Domain specific natural language understanding of customer intent in self-help
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US10664540B2May 26, 2020
Domain specific natural language understanding of customer intent in self-help
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US11429405B2Aug 30, 2022
Method and apparatus for providing personalized self-help experience
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