P

Inventor

MOORE MELISSA

US23 patents
⚠️ This page may combine multiple inventors who share the name “MOORE MELISSA”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

MATTERSIGHT CORP

13 patents
US7995717B2Aug 9, 2011

Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto

MATTERSIGHT CORP244 citations99
US9667788B2May 30, 2017

Responsive communication system for analyzed multichannel electronic communication

MATTERSIGHT CORP11 citations92
US9407768B2Aug 2, 2016

Methods and system for analyzing multichannel electronic communication data

MATTERSIGHT CORP21 citations92
US9357071B2May 31, 2016

Method and system for analyzing a communication by applying a behavioral model thereto

MATTERSIGHT CORP9 citations92
US9083801B2Jul 14, 2015

Methods and system for analyzing multichannel electronic communication data

MATTERSIGHT CORP17 citations92
US10129402B1Nov 13, 2018

Customer satisfaction analysis of caller interaction event data system and methods

MATTERSIGHT CORP7 citations84
US9942400B2Apr 10, 2018

System and methods for analyzing multichannel communications including voice data

MATTERSIGHT CORP8 citations84
US9571650B2Feb 14, 2017

Method and system for generating a responsive communication based on behavioral assessment data

MATTERSIGHT CORP7 citations84
US9191510B2Nov 17, 2015

Methods and system for analyzing multichannel electronic communication data

MATTERSIGHT CORP7 citations84
US10021248B2Jul 10, 2018

Method and system for analyzing caller interaction event data

MATTERSIGHT CORP1 citations63
US11043136B2Jun 22, 2021

Personality-type training system and methods

MATTERSIGHT CORP0 citations59
US10366620B2Jul 30, 2019

Linguistic analysis of stored electronic communications

MATTERSIGHT CORP1 citations59
US10194029B2Jan 29, 2019

System and methods for analyzing online forum language

MATTERSIGHT CORP0 citations52

UNIV MASSACHUSETTS

3 patents

UNIV CALIFORNIA

3 patents

CONWAY KELLY

2 patents

DANSON CHRISTOPHER

1 patent

PACESETTER INC

1 patent