Inventor

DESAI DHAVAL

US4 patents

⚠️ This page may combine multiple inventors who share the name “DESAI DHAVAL”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

FAGUNDES LUCIANO GODOY

2 patents

US9451087B2Sep 20, 2016

Agent matching based on video analysis of customer presentation

FAGUNDES LUCIANO GODOY5 citations71

US8488772B2Jul 16, 2013

Grouping of contact center agents

FAGUNDES LUCIANO GODOY1 citations48

KOHLER JOYLEE E

1 patent

US8913736B2Dec 16, 2014

System and method for delivering a contact to a preferred agent after a set wait period

KOHLER JOYLEE E143 citations93

MOSER GERD

1 patent

US8943086B2Jan 27, 2015

Model-based backend service adaptation of business objects

MOSER GERD7 citations73