Inventor
BJORNBERG GREG
US5 patents
Patents
5 patentsUS6366658B1Apr 2, 2002
Telecommunications architecture for call center services using advanced interactive voice responsive service node
MCI COMMUNICATIONS CORP257 citations97
US6389126B1May 14, 2002
Service provisioning system for interactive voice response services
MCI COMMUNICATIONS CORP121 citations95
US6496567B1Dec 17, 2002
Interactive voice response service node with advanced resource management
MCI COMMUNICATIONS CORP73 citations94
US6647111B1Nov 11, 2003
System for executing advanced interactive voice response services using service-independent building blocks
MCI COMMUNICATIONS CORP65 citations93
US7623644B2Nov 24, 2009
System for executing advanced interactive voice response services using service-independent building blocks
MCI COMMUNICATIONS CORP2 citations60