Inventor
DAS SHARMISTHA SARKAR
US4 patents
Patents
4 patentsUS6847714B2Jan 25, 2005
Accent-based matching of a communicant with a call-center agent
AVAYA TECHNOLOGY CORP55 citations94
US6748059B2Jun 8, 2004
Apparatus and method for unified tone detection
AVAYA TECHNOLOGY CORP6 citations60
US7130793B2Oct 31, 2006
System and method for minimizing overrun and underrun errors in packetized voice transmission
AVAYA TECHNOLOGY CORP0 citations49
US7054435B2May 30, 2006
Apparatus and method for determining a minimal time bound for performing tone detection
AVAYA TECHNOLOGY CORP1 citations49