Inventor
CORDON ALFRED SHANE
US3 patents
Patents
3 patentsUS10666806B1May 26, 2020
System and method for maximizing capacity of an agent in a contact center by Omni Session Handling
INCONTACT INC2 citations64
US11659091B2May 23, 2023
System and method for maximizing capacity of an agent in a contact center by omni session handling
INCONTACT INC0 citations53
US11057524B2Jul 6, 2021
System and method for maximizing capacity of an agent in a contact center by omni session handling
INCONTACT INC0 citations53