Inventor

ERHART GEORGE W

US18 patents

⚠️ This page may combine multiple inventors who share the name “ERHART GEORGE W”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

ERHART GEORGE W

AVAYA INC

Social media provocateur detection and mitigation

System initiated dialog adjustment

Cross-lingual seeding of sentiment

Automatic negative question handling

Dialog compatability

On-topic monitor

System and method for dynamic ASR based on social media

Method and apparatus for providing default media content to a calling party

Social messaging hold and wait treatment systems

AVAYA TECHNOLOGY CORP

Method and apparatus for validating agreement between textual and spoken representations of words

Method and apparatus for interactive voice processing with visual monitoring channel

Method and apparatus for translating a classification system into a target language

Methods and apparatus for automatic training using natural language techniques for analysis of queries presented to a trainee and responses from the trainee

ERHART GEORGE W

System and method for dynamic ASR based on social media

Estimation of expected value for remaining work time for contact center agents

Method and apparatus for intelligent processing of suspend and resume operations in a call center

LUCENT TECHNOLOGIES INC

Method and system for dynamic speech recognition using free-phone scoring

MATULA VALENTINE C

System and method for assuring quality real-time communication experience in virtual machine