Inventor
SCOTT MARK
US44 patents
⚠️ This page may combine multiple inventors who share the name “SCOTT MARK”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
GENESYS TELECOMMUNICATIONS LABORATORIES INC
7 patentsUS9462435B2Oct 4, 2016
System and methods for integrating short message service messaging with contact center applications
GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations83
US9924038B2Mar 20, 2018
Method and system for integrating an interaction management system with a business rules management system
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations73
US9538010B2Jan 3, 2017
Method and system for integrating an interaction management system with a business rules management system
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations73
US10097689B2Oct 9, 2018
System and methods for integrating short message service messaging with contact center applications
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations72
US10250750B2Apr 2, 2019
Method and system for integrating an interaction management system with a business rules management system
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations52
US10841426B2Nov 17, 2020
Interaction management system and methods of use
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations47
US10275332B2Apr 30, 2019
System for interacting with a web visitor
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations44
ARRAY TELECOM CORP
5 patentsUS7123608B1Oct 17, 2006
Method, system, and computer program product for managing database servers and service
ARRAY TELECOM CORP188 citations97
US6760324B1Jul 6, 2004
Method, system, and computer program product for providing voice over the internet communication
ARRAY TELECOM CORP447 citations97
US6665317B1Dec 16, 2003
Method, system, and computer program product for managing jitter
ARRAY TELECOM CORP103 citations97
US6970450B1Nov 29, 2005
System, method and computer program product for point-to-point bandwidth conservation in an IP network
ARRAY TELECOM CORP21 citations92
US6480898B1Nov 12, 2002
System, method, and computer program product for managing a carrier exchange network
ARRAY TELECOM CORP52 citations91
ANISIMOV NIKOLAY
5 patentsUS8654963B2Feb 18, 2014
Method and system for integrating an interaction management system with a business rules management system
ANISIMOV NIKOLAY13 citations92
US8229484B2Jul 24, 2012
System and methods for integrating short message service messaging with contact center applications
ANISIMOV NIKOLAY19 citations92
US8117538B2Feb 14, 2012
Method for dynamically converting voice XML scripts into other compatible markup language scripts based on required modality
ANISIMOV NIKOLAY34 citations92
US9519906B2Dec 13, 2016
Method for monitoring and ranking web visitors and soliciting higher ranked visitors to engage in live assistance
ANISIMOV NIKOLAY3 citations73
US8718690B2May 6, 2014
System and methods for integrating short message service messaging with contact center applications
ANISIMOV NIKOLAY0 citations51
PERRY EQUIPMENT CORP
3 patentsUS7948621B2May 24, 2011
Systems and methods for remote monitoring of contaminants in fluids
PERRY EQUIPMENT CORP17 citations81
US8342003B2Jan 1, 2013
Systems and methods for measurement and analysis of pipeline contaminants
PERRY EQUIPMENT CORP2 citations59
US7854158B2Dec 21, 2010
Systems and methods for measurement and analysis of pipeline contaminants
PERRY EQUIPMENT CORP5 citations59
CHEVRON PHILLIPS CHEMICAL CO LP
3 patentsUS11801502B2Oct 31, 2023
Hydrocyclone modification of catalyst system components for use in olefin polymerization
CHEVRON PHILLIPS CHEMICAL CO LP1 citations71
US12036542B2Jul 16, 2024
Hydrocyclone modification of catalyst system components for use in olefin polymerization
CHEVRON PHILLIPS CHEMICAL CO LP0 citations63
US12370536B2Jul 29, 2025
Hydrocyclone modification of catalyst system components for use in olefin polymerization
CHEVRON PHILLIPS CHEMICAL CO LP0 citations58
VERTICAL COMM ACQUISITION CORP
2 patentsSCOTT MARK
2 patentsGENESYS TELECOMM LAB INC
2 patentsUS9124697B2Sep 1, 2015
System for analyzing interactions and reporting analytic results to human operated and system interfaces in real time
GENESYS TELECOMM LAB INC24 citations90
US9083802B2Jul 14, 2015
Method and system for integrating an interaction management system with a business rules management system
GENESYS TELECOMM LAB INC5 citations84