Inventor
BEAVER IAN
US32 patents
Patents
32 patentsUS10417567B1Sep 17, 2019
Learning user preferences in a conversational system
VERINT AMERICAS INC27 citations94
US10545648B2Jan 28, 2020
Evaluating conversation data based on risk factors
VERINT AMERICAS INC26 citations91
US10175865B2Jan 8, 2019
Evaluating conversation data based on risk factors
VERINT AMERICAS INC30 citations91
US11436416B2Sep 6, 2022
Automated conversation review to surface virtual assistant misunderstandings
VERINT AMERICAS INC11 citations85
US11409961B2Aug 9, 2022
System for minimizing repetition in intelligent virtual assistant conversations
VERINT AMERICAS INC6 citations85
US11217226B2Jan 4, 2022
System to detect and reduce understanding bias in intelligent virtual assistants
VERINT AMERICAS INC9 citations85
US12348675B2Jul 1, 2025
Partial automation of text chat conversations
VERINT AMERICAS INC1 citations74
US12010268B2Jun 11, 2024
Partial automation of text chat conversations
VERINT AMERICAS INC1 citations73
US11468462B2Oct 11, 2022
Automated corporate perception management
VERINT AMERICAS INC3 citations73
US11258902B2Feb 22, 2022
Partial automation of text chat conversations
VERINT AMERICAS INC1 citations73
US11256871B2Feb 22, 2022
Automatic discovery of business-specific terminology
VERINT AMERICAS INC2 citations71
US11822888B2Nov 21, 2023
Identifying relational segments
VERINT AMERICAS INC3 citations70
US12153897B2Nov 26, 2024
Combining unsupervised and semi-supervised deep clustering approaches for mining intentions from texts
VERINT AMERICAS INC0 citations62
US11907656B2Feb 20, 2024
Machine based expansion of contractions in text in digital media
VERINT AMERICAS INC0 citations62
US11868732B2Jan 9, 2024
System for minimizing repetition in intelligent virtual assistant conversations
VERINT AMERICAS INC0 citations62
US11854532B2Dec 26, 2023
System to detect and reduce understanding bias in intelligent virtual assistants
VERINT AMERICAS INC0 citations62
US11494350B2Nov 8, 2022
Building of knowledge base and FAQ from voice, chat, email, and social interactions
VERINT AMERICAS INC0 citations62
US11295221B2Apr 5, 2022
Learning user preferences in a conversational system
VERINT AMERICAS INC1 citations62
US11288451B2Mar 29, 2022
Machine based expansion of contractions in text in digital media
VERINT AMERICAS INC0 citations62
US11741310B2Aug 29, 2023
Automatic discovery of business-specific terminology
VERINT AMERICAS INC0 citations61
US11270082B2Mar 8, 2022
Hybrid natural language understanding
VERINT AMERICAS INC1 citations60
US12316634B2May 27, 2025
Virtual agent trust mechanism
VERINT AMERICAS INC0 citations52
US11960847B2Apr 16, 2024
Systems and methods for generating responses for an intelligent virtual
VERINT AMERICAS INC0 citations52
US11922430B2Mar 5, 2024
Systems and methods using blockchain for monitoring and tracking customer service representative actions
VERINT AMERICAS INC0 citations52
US11790460B2Oct 17, 2023
Blockchain event logging between companies
VERINT AMERICAS INC0 citations52
US11599723B2Mar 7, 2023
System and method of combining statistical models, data models, and human-in-the-loop for text normalization
VERINT AMERICAS INC0 citations52
US11586980B2Feb 21, 2023
IVA performance dashboard and interactive model and method
VERINT AMERICAS INC0 citations52
US11361161B2Jun 14, 2022
Automated system and method to prioritize language model and ontology expansion and pruning
VERINT AMERICAS INC0 citations52
US11797594B2Oct 24, 2023
Systems and methods for generating labeled short text sequences
VERINT AMERICAS INC0 citations51
US12541382B2Feb 3, 2026
User persona injection for task-oriented virtual assistants
VERINT AMERICAS INC0 citations46
US12542129B2Feb 3, 2026
Automated validation of information exchanged during interactions
VERINT AMERICAS INC0 citations45
US12452633B2Oct 21, 2025
Task oriented asynchronous virtual assistant interface
VERINT AMERICAS INC0 citations41