Inventor
JABBOUR FADI R
US16 patents
⚠️ This page may combine multiple inventors who share the name “JABBOUR FADI R”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
CISCO TECH INC
9 patentsUS7542561B1Jun 2, 2009
Method and system for queuing calls based on call time commitment
CISCO TECH INC18 citations92
US7940913B2May 10, 2011
System and method for improved contact center services to disabled callers
CISCO TECH INC7 citations84
US7630486B2Dec 8, 2009
Method and system for handling a queued automatic call distributor call
CISCO TECH INC17 citations83
US7817786B2Oct 19, 2010
Method and system of automatically pausing an automated voice session
CISCO TECH INC17 citations82
US7471774B2Dec 30, 2008
Method and system of pausing an IVR session
CISCO TECH INC8 citations73
US7532877B2May 12, 2009
System and method for voice scheduling and multimedia alerting
CISCO TECH INC7 citations70
US8005912B2Aug 23, 2011
System and method for presence notification for video projection status
CISCO TECH INC5 citations63
US7814151B2Oct 12, 2010
Wirelessly-enabled identification of digital media generated at an event
CISCO TECH INC3 citations62
US7801295B2Sep 21, 2010
Method and system for providing agent training
CISCO TECH INC4 citations62