Inventor
PELEG URI
US12 patents
⚠️ This page may combine multiple inventors who share the name “PELEG URI”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
VERINT AMERICAS INC
5 patentsUS7660407B2Feb 9, 2010
Systems and methods for scheduling contact center agents
VERINT AMERICAS INC8 citations83
US7660406B2Feb 9, 2010
Systems and methods for integrating outsourcers
VERINT AMERICAS INC18 citations83
US7953621B2May 31, 2011
Systems and methods for displaying agent activity exceptions
VERINT AMERICAS INC11 citations80
US7817795B2Oct 19, 2010
Systems and methods for data synchronization in a customer center
VERINT AMERICAS INC9 citations79
US7826608B1Nov 2, 2010
Systems and methods for calculating workforce staffing statistics
VERINT AMERICAS INC5 citations61
FAMA JASON
3 patentsUS8719067B2May 6, 2014
Monitoring and displaying the scheduled and actuated activities of a workforce
FAMA JASON17 citations88
US8705723B2Apr 22, 2014
Systems and methods for scheduling contact center agents
FAMA JASON0 citations50
US8131578B2Mar 6, 2012
Systems and methods for automatic scheduling of a workforce
FAMA JASON1 citations48