Inventor · disambiguated record
Fadi R. Jabbour
Also filed as: JABBOUR FADI · JABBOUR FADI R · JABBOUR FADI RAMZI
22 granted patents·5 pending applications·374 citations·filing 2004–2011
95Inventor score
Top patents by PatentIndex Score
27 records- 0197US7729489B2Transferring a communications exchangeCISCO TECH INC·Filed 2006·Granted Jun 1, 2010·106 cites·20 claims
- 0294US8719070B2Method and system for conference room schedulingJABBOUR FADI R·Filed 2011·Granted May 6, 2014·51 cites·18 claims
- 0392US8582750B2Connection recovery in a call centerLEE ERIC H·Filed 2006·Granted Nov 12, 2013·52 cites·23 claims
- 0491US8392503B2Reporting participant attention level to presenter during a web-based rich-media conferenceKUHLKE MATTHEW·Filed 2007·Granted Mar 5, 2013·32 cites·18 claims
- 0589US7630486B2Method and system for handling a queued automatic call distributor callCISCO TECH INC·Filed 2005·Granted Dec 8, 2009·17 cites·37 claims
- 0688US7817786B2Method and system of automatically pausing an automated voice sessionCISCO TECH INC·Filed 2005·Granted Oct 19, 2010·17 cites·29 claims
- 0787US8045489B2Method and system for the automatic configuration of conference resourcesCISCO TECH INC·Filed 2007·Granted Oct 25, 2011·16 cites·33 claims
- 0880US7940913B2System and method for improved contact center services to disabled callersCISCO TECH INC·Filed 2005·Granted May 10, 2011·7 cites·15 claims
- 0980US7865552B2Rich-media instant messaging with selective rich media messaging broadcastCISCO TECH INC·Filed 2007·Granted Jan 4, 2011·8 cites·23 claims
- 1078US8005912B2System and method for presence notification for video projection statusCISCO TECH INC·Filed 2006·Granted Aug 23, 2011·5 cites·15 claims
- 1177US7716671B2Method for coordinating a set of related tasks and events by reducing duplicated effortCISCO TECH INC·Filed 2005·Granted May 11, 2010·5 cites·20 claims
- 1276US7542561B1Method and system for queuing calls based on call time commitmentCISCO TECH INC·Filed 2004·Granted Jun 2, 2009·18 cites·43 claims
- 1374US8166109B2Linking recognized emotions to non-visual representationsLEE ERIC·Filed 2007·Granted Apr 24, 2012·9 cites·13 claims
- 1473US8027459B2System and method for providing queue time credit for self-servicing callersCISCO SYSTEMS INC·Filed 2005·Granted Sep 27, 2011·4 cites·17 claims
- 1573US7801295B2Method and system for providing agent trainingCISCO TECH INC·Filed 2005·Granted Sep 21, 2010·4 cites·16 claims
- 1671US8819102B2Method and system for managing message communicationsLEE DAVID C·Filed 2007·Granted Aug 26, 2014·2 cites·23 claims
- 1771US8077842B2System and method for associating due dates with messagesPATEL LABHESH·Filed 2005·Granted Dec 13, 2011·3 cites·25 claims
- 1867US7814151B2Wirelessly-enabled identification of digital media generated at an eventCISCO TECH INC·Filed 2007·Granted Oct 12, 2010·3 cites·13 claims
- 1966US7471774B2Method and system of pausing an IVR sessionCISCO TECH INC·Filed 2004·Granted Dec 30, 2008·8 cites·26 claims
- 2062US7532877B2System and method for voice scheduling and multimedia alertingCISCO TECH INC·Filed 2004·Granted May 12, 2009·7 cites·51 claims
- 2159US2008162198A1Method and System for Conference Room SchedulingCISCO TECH INC·Filed 2007·Application pending·0 cites
- 2250US2009041226A1System and Method for Using the Reliability of an Agent's Connectivity as an Agent Selection CriteriaCISCO TECH INC·Filed 2007·Application pending·0 cites
- 2348US8412173B2Method and system for providing a contact attempt servicePATEL LABHESH·Filed 2005·Granted Apr 2, 2013·0 cites·20 claims
- 2448US8265238B2Triggering call-handling eventsLEE DAVID C·Filed 2006·Granted Sep 11, 2012·0 cites·20 claims
- 2546US2007047726A1System and method for providing contextual information to a called partyCISCO TECH INC·Filed 2005·Application pending·0 cites
- 2645US2008205846A1Method and System for Presenting Information Relating to Recorded ContentLEE ERIC H·Filed 2007·Application pending·0 cites
- 2745US2006154654A1Method and system for the automated answering and holding of a callCISCO TECH INC·Filed 2005·Application pending·0 cites
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