Inventor · disambiguated record
Jennifer A. Mallette
Also filed as: MALLETTE JENNIFER A
19 granted patents·3 pending applications·34 citations·filing 2019–2023
90Inventor score
Files withIBM22
Top patents by PatentIndex Score
22 records- 0196US11477142B1Question suggestion and agent transfer to advance a customer support conversationIBM·Filed 2021·Granted Oct 18, 2022·13 cites·20 claims
- 0293US11941367B2Question generation by intent predictionIBM·Filed 2021·Granted Mar 26, 2024·5 cites·14 claims
- 0390US11853149B2Generating error event descriptions using context-specific attentionIBM·Filed 2021·Granted Dec 26, 2023·3 cites·17 claims
- 0485US11657810B2Query routing for bot-based query responseIBM·Filed 2020·Granted May 23, 2023·2 cites·14 claims
- 0583US11138212B2Natural language response recommendation clustering for rapid retrievalIBM·Filed 2019·Granted Oct 5, 2021·4 cites·20 claims
- 0672US11651250B2Automatically generated conversation outputIBM·Filed 2019·Granted May 16, 2023·1 cites·17 claims
- 0772US11461788B2Matching a customer and customer representative dynamically based on a customer representative's past performanceIBM·Filed 2019·Granted Oct 4, 2022·2 cites·18 claims
- 0872US11210677B2Measuring the effectiveness of individual customer representative responses in historical chat transcriptsIBM·Filed 2019·Granted Dec 28, 2021·2 cites·20 claims
- 0970US11392647B2Intent-based question suggestion engine to advance a transaction conducted via a chatbotIBM·Filed 2019·Granted Jul 19, 2022·1 cites·20 claims
- 1066US11227250B2Rating customer representatives based on past chat transcriptsIBM·Filed 2019·Granted Jan 18, 2022·1 cites·20 claims
- 1165US12372977B2Unmanned aerial vehicle deployment parameter modificationIBM·Filed 2022·Granted Jul 29, 2025·0 cites·19 claims
- 1256US2024161637A1Dynamic context-based unmanned aerial vehicle audio generation adjustmentIBM·Filed 2022·Application pending·0 cites
- 1354US12229511B2Automatically generated question suggestionsIBM·Filed 2021·Granted Feb 18, 2025·0 cites·12 claims
- 1454US2025005139A1Adaptive autonomous road sign classification with forerunner vehicle utilizationIBM·Filed 2023·Application pending·0 cites
- 1552US11170173B2Analyzing chat transcript data by classifying utterances into products, intents and clustersIBM·Filed 2019·Granted Nov 9, 2021·0 cites·20 claims
- 1648US11532384B2Personalized offline retrieval of dataIBM·Filed 2020·Granted Dec 20, 2022·0 cites·20 claims
- 1748US11157707B2Natural language response improvement in machine assisted agentsIBM·Filed 2019·Granted Oct 26, 2021·0 cites·20 claims
- 1848US11095578B2Technology for chat bot translationIBM·Filed 2019·Granted Aug 17, 2021·0 cites·17 claims
- 1941US11522730B2Customized meeting notesIBM·Filed 2020·Granted Dec 6, 2022·0 cites·17 claims
- 2040US12008919B2Computer assisted linguistic training including machine learningIBM·Filed 2020·Granted Jun 11, 2024·0 cites·20 claims
- 2140US2022237481A1Visual recognition to evaluate and predict pollinationIBM·Filed 2021·Application pending·0 cites
- 2238US11563705B2Notification escalation based on visual recognitionIBM·Filed 2020·Granted Jan 24, 2023·0 cites·20 claims
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →