Inventor · disambiguated record
Kevin Shinseki
Also filed as: SHINSEKI KEVIN
13 granted patents·4 pending applications·13 citations·filing 2014–2023
86Inventor score
Files withVirtual Hold Technology Solutions LLC17
Top patents by PatentIndex Score
17 records- 0190US11356559B2System and method for providing chat-based customer callbacksVirtual Hold Technology Solutions LLC·Filed 2021·Granted Jun 7, 2022·3 cites·6 claims
- 0287US11394830B2System and method for hybrid callback management with biometric authenticationVirtual Hold Technology Solutions LLC·Filed 2021·Granted Jul 19, 2022·2 cites·12 claims
- 0385US11032424B2System and method for hybrid callback management and failure recoveryVirtual Hold Technology Solutions LLC·Filed 2020·Granted Jun 8, 2021·2 cites·4 claims
- 0484US11522997B2System and method for hybrid callback management and failure recoveryVirtual Hold Technology Solutions LLC·Filed 2021·Granted Dec 6, 2022·2 cites·4 claims
- 0583US11012568B2System and method for providing chat-based customer callbacksVirtual Hold Technology Solutions LLC·Filed 2018·Granted May 18, 2021·4 cites·6 claims
- 0665US11917105B2System and method for providing chat-based customer callbacksVirtual Hold Technology Solutions LLC·Filed 2022·Granted Feb 27, 2024·0 cites·18 claims
- 0764US11115533B2Unified cross channel communicationsVirtual Hold Technology Solutions LLC·Filed 2019·Granted Sep 7, 2021·0 cites·4 claims
- 0862US11659090B2System and method for hybrid callback management with biometric authenticationVirtual Hold Technology Solutions LLC·Filed 2022·Granted May 23, 2023·0 cites·12 claims
- 0962US11641423B2System and method for callback management with alternate site routing and callback pacingVirtual Hold Technology Solutions LLC·Filed 2022·Granted May 2, 2023·0 cites·6 claims
- 1060US11418650B2System and method for callback management with alternate site routing and callback pacingVirtual Hold Technology Solutions LLC·Filed 2021·Granted Aug 16, 2022·0 cites·6 claims
- 1159US11595524B2System and method for callback management utilizing smart callbacksVirtual Hold Technology Solutions LLC·Filed 2022·Granted Feb 28, 2023·0 cites·2 claims
- 1258US2023199119A1System and method for providing chat-based customer callbacksVirtual Hold Technology Solutions LLC·Filed 2023·Application pending·0 cites
- 1356US11394829B2System and method for callback management utilizing smart callbacksVirtual Hold Technology Solutions LLC·Filed 2021·Granted Jul 19, 2022·0 cites·2 claims
- 1455US2019028588A1System and method for assisting customers in accessing appropriate customer service options related to a company's products or servicesVirtual Hold Technology Solutions LLC·Filed 2018·Application pending·0 cites
- 1553US10375245B2Unified cross channel communicationsVirtual Hold Technology Solutions LLC·Filed 2014·Granted Aug 6, 2019·0 cites·4 claims
- 1641US2020304641A1System and method for hybrid callback management and failure recoveryVirtual Hold Technology Solutions LLC·Filed 2020·Application pending·0 cites
- 1741US2020382643A1System and method for hybrid callback management and failure recoveryVirtual Hold Technology Solutions LLC·Filed 2020·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →