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Inventor

THORN MATTHEW

US10 patents
⚠️ This page may combine multiple inventors who share the name “THORN MATTHEW”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

INTELLISIST INC

5 patents
US8023638B2Sep 20, 2011

System and method for balancing agent console load during automated call processing

INTELLISIST INC4 citations60
US10122849B2Nov 6, 2018

Computer-implemented system and method for retention of call recordings

INTELLISIST INC0 citations50
US9742908B2Aug 22, 2017

Computer-implemented system and method for identifying call recordings for retention

INTELLISIST INC0 citations50
US9503574B2Nov 22, 2016

System and method for selecting call recordings for storage

INTELLISIST INC0 citations50
US8948368B2Feb 3, 2015

System and method for storing call recordings in a call center

INTELLISIST INC0 citations50

HIVE GROUP

3 patents
US7027052B1Apr 11, 2006

Treemap display with minimum cell size

HIVE GROUP116 citations96
US7076742B1Jul 11, 2006

Generation engine for a treemap display page

HIVE GROUP62 citations93
US7509591B1Mar 24, 2009

Generation engine for a treemap display

HIVE GROUP39 citations89

WAALKES ADAM

2 patents
US8494151B2Jul 23, 2013

System and method for balancing call session assignments on an agent console

WAALKES ADAM0 citations48
US8306211B2Nov 6, 2012

System and method for retaining calls into a call center

WAALKES ADAM0 citations48