P

Inventor

SUMNER ROGER

US10 patents
⚠️ This page may combine multiple inventors who share the name “SUMNER ROGER”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

ROCKWELL ELECTRONIC COMMERCE

5 patents
US7197132B2Mar 27, 2007

Adaptive transaction guidance

ROCKWELL ELECTRONIC COMMERCE29 citations89
US7373387B2May 13, 2008

Session to track actual e-mail handling time

ROCKWELL ELECTRONIC COMMERCE4 citations59
US7349529B2Mar 25, 2008

Contact center conferencing of e-mail message

ROCKWELL ELECTRONIC COMMERCE5 citations59
US6868153B2Mar 15, 2005

Customer touch-point scoring system

ROCKWELL ELECTRONIC COMMERCE2 citations59
US7324640B2Jan 29, 2008

Transaction outcome state mapping

ROCKWELL ELECTRONIC COMMERCE0 citations48

SUMNER ROGER

2 patents
US8184547B2May 22, 2012

Discrete choice method of reporting and predicting multiple transaction types

SUMNER ROGER3 citations59
USRE43205EFeb 21, 2012

Skill based chat function in a communication system

SUMNER ROGER2 citations59

COGNEX CORP

1 patent
US9584730B2Feb 28, 2017

Apparatus, systems, and methods for a multi-position image sensor

COGNEX CORP6 citations72

D B ZWIRN FINANCE LLC

1 patent
US7058169B2Jun 6, 2006

Skill based chat function in a communication system

D B ZWIRN FINANCE LLC7 citations71

ASPECT SOFTWARE INC

1 patent
US7912205B2Mar 22, 2011

Contact center business modeler

ASPECT SOFTWARE INC3 citations58