Inventor

FLANNERY PETER

IE5 patents

⚠️ This page may combine multiple inventors who share the name “FLANNERY PETER”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

AVAYA INC

2 patents

US9781268B2Oct 3, 2017

System and method for contact center routing of a customer based on media capabilities

AVAYA INC1 citations50

US10902083B2Jan 26, 2021

System and method for enhancing information flow in an enterprise

AVAYA INC0 citations36

MORAN THOMAS

1 patent

US8873737B2Oct 28, 2014

Routing communication sessions in a contact center

MORAN THOMAS9 citations76

FLANNERY PETER

1 patent

US8275118B2Sep 25, 2012

Method and system for controlling establishment of communication channels in a contact centre

FLANNERY PETER2 citations46

ROCKSTAR BIDCO L P

1 patent

US8559616B2Oct 15, 2013

Method and system for controlling establishment of communication channels in a contact center

ROCKSTAR BIDCO L P0 citations35