P

Inventor

MICHELSON MARK

US4 patents
⚠️ This page may combine multiple inventors who share the name “MICHELSON MARK”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

ROCKWELL ELECTRONIC COMMERCE

3 patents
US7197132B2Mar 27, 2007

Adaptive transaction guidance

ROCKWELL ELECTRONIC COMMERCE29 citations89
US6868153B2Mar 15, 2005

Customer touch-point scoring system

ROCKWELL ELECTRONIC COMMERCE2 citations59
US7324640B2Jan 29, 2008

Transaction outcome state mapping

ROCKWELL ELECTRONIC COMMERCE0 citations48

ASPECT SOFTWARE INC

1 patent
US8358774B2Jan 22, 2013

Enterprise-wide occupancy based routing

ASPECT SOFTWARE INC0 citations32