Inventor
Karas Jeffery
US2 patents
Patents
2 patentsUS9866695B1Jan 9, 2018
System and method for predictive routing based on a customer journey patience
GENESYS TELECOMMUNICATIONS LABORATORIES INC9 citations79
US10419614B2Sep 17, 2019
System and method for predictive routing based on a customer journey patience
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations48