Inventor

YOAKUM JOHN H

US93 patents

⚠️ This page may combine multiple inventors who share the name “YOAKUM JOHN H”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

YOAKUM JOHN H

AVAYA INC

Positional sensitive interaction functionality

Providing web real-time communications (WebRTC) media services via WebRTC-enabled media servers, and related methods, systems, and computer-readable media

Emergency request prior insight delivery

Distributed application of enterprise policies to Web Real-Time Communications (WebRTC) interactive sessions, and related methods, systems, and computer-readable media

Method and system for aurally positioning voice signals in a contact center environment

Network-connected lighting structure with climate sensor, and related components, systems, and methods

Device, system, and method for automated vehicle guidance system

Systems and methods for providing automated progress updates in a contact center

Independent parallel interaction space instantiation

Covert transmission of an assistance request message from a wearable device

Controlling access to traversal using relays around network address translation (TURN) servers using trusted single-use credentials

Integrating business performance activity with personal performance activity on a wearable device

Enhancing media characteristics during web real-time communications (WebRTC) interactive sessions by using session initiation protocol (SIP) endpoints, and related methods, systems, and computer-readable media

Back-to-back virtual web real-time communications (WebRTC) agents, and related methods, systems, and computer-readable media

Enhancing privacy by obscuring traversal using relays around network address translator (TURN) connections, and related methods, systems, and computer-readable media

Scalable web real-time communications (WebRTC) media engines, and related methods, systems, and computer-readable media

Acquiring and correlating web real-time communications (WEBRTC) interactive flow characteristics, and related methods, systems, and computer-readable media

Providing network management based on monitoring quality of service (QOS) characteristics of web real-time communications (WEBRTC) interactive flows, and related methods, systems, and computer-readable media

Interactive contact center menu traversal via text stream interaction

Interactive contact center menu traversal via text stream interaction

NORTEL NETWORKS LTD

Monitoring natural interaction for presence detection

Presence information based on media activity

Presence information specifying communication preferences

Customized presence information delivery

Method and apparatus for messaging between disparate networks

Methods and systems for implementing a real-time, distributed, hierarchical database using a proxiable protocol

Methods and systems for implementing a real-time, distributed, hierarchical database using a proxiable protocol

Method and apparatus for distributed MTP Level 2 architecture

Using additional information provided in session requests

Common channel signaling with a network of distributed signal transfer points

Transaction management for interworking between disparate networks

Presence enabled queue management

Tokens for contact information

IP-centric speed dial

YOAKUM JOHN H

Method and system for controlling audio in a collaboration environment

Enterprise license registrar anchor point

Method and system for replaying a portion of a multi-party audio interaction

Personal location information management

Providing additional information with session requests

Associating source information with phonetic indices

Method and system for delivering messages

Insight distribution

Telephony usage derived presence information

KRISHNASWAMY VENKATESH

System and method for establishing a relationship based on a prior association

System and method for facilitating communications based on trusted relationships

ELBERSE ARIK

Using interactive communication session cookies in web sessions

WHYNOT STEPHEN

Collaboration agent

MOTOROLA INC

Automatic threshold squelch

BALASAYGUN MEHMET C

Methods and systems for selectively sharing content

YOUEL TED

Methods, apparatuses, and systems for generating an action item in response to a detected audio trigger during a conversation