Inventor

CANNON MATTHEW

US40 patents

⚠️ This page may combine multiple inventors who share the name “CANNON MATTHEW”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

CANNON MATTHEW

INTUIT INC

Method and system for routing a question based on analysis of the question content and predicted user satisfaction with answer content before the answer content is generated

Method and system for user experience personalization in data management systems using machine learning

Method and system for determining a level of popularity of submission content, prior to publicizing the submission content with a question and answer support system

Method and system for determining levels of search sophistication for users of a customer self-help system to personalize a content search user experience provided to the users and to increase a likelihood of user satisfaction with the search experience

Method and system for crowdsourcing software quality testing and error detection in a tax return preparation system

Method and system for facilitating the production of answer content from a mobile device for a question and answer based customer support system

Method and system for increasing use of mobile devices to provide answer content in a question and answer based customer support system

Cross-language models based on transfer learning

Method and system for question prioritization based on analysis of the question content and predicted asker engagement before answer content is generated

Method and system for crowdsourcing the detection of usability issues in a tax return preparation system

User support with integrated conversational user interfaces and social question answering

Processing and re-using assisted support data to increase a self-support knowledge base

Method and system for improving content searching in a question and answer customer support system by using a crowd-machine learning hybrid predictive model

System and method for responding to search queries using customer self-help systems associated with a plurality of data management systems

Method and system for increasing internet traffic to a question and answer customer support system

Processing and re-using assisted support data to increase a self-support knowledge base

Method and system for question prioritization based on analysis of the question content and predicted asker engagement before answer content is generated

Method and system for increasing use of mobile devices to provide answer content in a question and answer based customer support system

User support with integrated conversational user interfaces and social question answering

Integrating virtual and human agents in a multi-channel support system for complex software applications

Method and system for pro-active detection and correction of low quality questions in a question and answer based customer support system

TIME WARNER CABLE ENTPR LLC

Transitioning video call between devices

Methods and apparatus for supporting sharing of content between mobile communications devices and home based devices

Methods and apparatus for providing voice mail services

Methods and apparatus for providing voice mail services

Methods and apparatus for providing voice mail services

TIME WARNER CABLE INC

System and method for providing caller ID service in a multi-region cable network

Methods and apparatus for providing multiple communications services with unified parental notification and/or control features

System and method for providing caller ID service in a multi-region cable network

PODGORNY IGOR

Modifying computerized searches through the generation and use of semantic graph data models

Misspelling correction based on deep learning architecture

Method and system for decoding user intent from natural language queries

PFEFFER HOWARD

Transitioning video call between devices

System and method for displaying caller identification information via an instant messaging service

MCI WORLDCOM INC

Method and system for releasing a voice response unit from a protocol session

MCI INC

Method and system for releasing a voice response unit from a protocol session

BELL DAVID G

Methods and apparatus for providing voice mail services

CANNON MATTHEW

Methods and apparatus for supporting sharing of content between mobile communications devices and home based devices

SCHLUMBERGER TECHNOLOGY CORP

Inductive coupler

MCI LLC

Method and system for releasing a voice response unit from a protocol session