Inventor
Hackman Joseph
US7 patents
Patents
7 patentsUS9715496B1Jul 25, 2017
Automatically responding to a request of a user
ASAPP INC212 citations98
US10733614B2Aug 4, 2020
Assisting entities in responding to a request of a user
ASAPP INC36 citations97
US10387888B2Aug 20, 2019
Assisting entities in responding to a request of a user
ASAPP INC33 citations97
US10083451B2Sep 25, 2018
Using semantic processing for customer support
ASAPP INC36 citations92
US10535071B2Jan 14, 2020
Using semantic processing for customer support
ASAPP INC10 citations82
US11790376B2Oct 17, 2023
Predicting customer support requests
ASAPP INC2 citations71
US12524771B2Jan 13, 2026
Third-party service for suggesting resources for a received message
ASAPP INC0 citations62