Inventor
CORDELL JEFFREY
US21 patents
Patents
21 patentsUS10114416B1Oct 30, 2018
Parabolic-shaped receptacle and support mechanism for a computing device
LANGUAGE LINE SERVICES INC13 citations82
US10418955B2Sep 17, 2019
Process for acoustic amplification in a mobile device application
LANGUAGE LINE SERVICES INC4 citations71
US10303776B2May 28, 2019
Multi-channel cross-modality system for providing language interpretation/translation services
LANGUAGE LINE SERVICES INC2 citations71
US10972606B1Apr 6, 2021
Testing configuration for assessing user-agent communication
LANGUAGE LINE SERVICES INC2 citations69
US10958788B1Mar 23, 2021
Third-party outdial process for establishing a language interpretation session
LANGUAGE LINE SERVICES INC2 citations69
US10321223B2Jun 11, 2019
Mobile computing device receptacle with an acoustic amplification component
LANGUAGE LINE SERVICES INC1 citations59
US12499331B2Dec 16, 2025
Computer-implemented method for connecting a user to a mobile telephone-based language interpretation session
LANGUAGE LINE SERVICES INC0 citations50
US11205182B2Dec 21, 2021
Resiliency configuration for a cloud-based contact center system
LANGUAGE LINE SERVICES INC0 citations50
US11100928B2Aug 24, 2021
Configuration for simulating an interactive voice response system for language interpretation
LANGUAGE LINE SERVICES INC0 citations50
US11082560B2Aug 3, 2021
Configuration for transitioning a communication from an automated system to a simulated live customer agent
LANGUAGE LINE SERVICES INC0 citations50
US11003853B2May 11, 2021
Language identification system for live language interpretation via a computing device
LANGUAGE LINE SERVICES INC0 citations50
US9961203B2May 1, 2018
Quality assurance configuration for remote agent communication
LANGUAGE LINE SERVICES INC1 citations50
US10885284B2Jan 5, 2021
Monitoring and management configuration for agent activity
LANGUAGE LINE SERVICES INC0 citations48
US11507749B2Nov 22, 2022
Configuration for providing a service through a mobile language interpretation platform
LANGUAGE LINE SERVICES INC0 citations45
US11018954B1May 25, 2021
Queue prioritization system for managing language interpretation services
LANGUAGE LINE SERVICES INC0 citations45
US10345855B2Jul 9, 2019
Parabolic-shaped receptacle for a computing device with an audio delivery component
LANGUAGE LINE SERVICES INC0 citations40
US9842108B2Dec 12, 2017
Automated escalation agent system for language interpretation
LANGUAGE LINE SERVICES INC0 citations40
US9805030B2Oct 31, 2017
Configuration for dynamically displaying language interpretation/translation modalities
LANGUAGE LINE SERVICES INC0 citations39
US10839801B2Nov 17, 2020
Configuration for remote multi-channel language interpretation performed via imagery and corresponding audio at a display-based device
LANGUAGE LINE SERVICES INC0 citations36
US10741179B2Aug 11, 2020
Quality control configuration for machine interpretation sessions
LANGUAGE LINE SERVICES INC0 citations36
US10613827B2Apr 7, 2020
Configuration for simulating a video remote interpretation session
LANGUAGE LINE SERVICES INC0 citations36