Inventor

TRAN-CONG AI-LIEN

AU2 patents

Patents

2 patents

US11436610B2Sep 6, 2022

Automatically clustering customer-support requests to form customer-support topics

ZENDESK INC2 citations65

US10699183B2Jun 30, 2020

Automated system for proposing help center articles to be written to facilitate resolving customer-service requests

ZENDESK INC1 citations51