Inventor

EPPEL MARTIN R

US5 patents

⚠️ This page may combine multiple inventors who share the name “EPPEL MARTIN R”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

CISCO TECH INC

3 patents

US7970117B2Jun 28, 2011

JAIN MUKUL

1 patent

US8428238B2Apr 23, 2013

System and method for ensuring call privacy in a shared telephone environment

JAIN MUKUL13 citations82

TONG AARON

1 patent

US8126136B2Feb 28, 2012

Method and system for automatic supervisor intervention in problematic calls in a call center

TONG AARON15 citations79

EPPEL MARTIN R

CISCO TECH INC

Method and system for handling calls at an automatic call distributor

Selective mute/unmute control over applications running on a PC

System and method for return to agents during a contact center session

JAIN MUKUL

System and method for ensuring call privacy in a shared telephone environment

TONG AARON

Method and system for automatic supervisor intervention in problematic calls in a call center