Inventor
GRIGOROPOL IOANA
US3 patents
Patents
3 patentsUS10630838B2Apr 21, 2020
System and method for dynamic dialog control for contact center systems
GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations78
US11172063B2Nov 9, 2021
System and method for extracting domain model for dynamic dialog control
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations67
US11019205B2May 25, 2021
System and method for dynamic dialog control for contact center system
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations57