Inventor

MONZA JOSEPH VINCENT

US2 patents

⚠️ This page may combine multiple inventors who share the name “MONZA JOSEPH VINCENT”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

GENESYS TELECOMM LAB INC

1 patent

US7373410B2May 13, 2008

Method and system for providing adaptive and proactive interaction management for multiple types of business interactions occurring in a multimedia communications environment

GENESYS TELECOMM LAB INC75 citations92

GENESYS TELCOMMUNICATIONS LABORATORIES INC

1 patent

USRE46181EOct 18, 2016

Method and system for providing adaptive and proactive interaction management for multiple types of business interactions occurring in a multimedia communications environment

GENESYS TELCOMMUNICATIONS LABORATORIES INC6 citations78