Inventor
JOHNSTON MICHAEL
US101 patents
⚠️ This page may combine multiple inventors who share the name “JOHNSTON MICHAEL”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
VERINT AMERICAS INC
8 patentsUS10735586B1Aug 4, 2020
System and method of sentiment modeling and application to determine optimized agent action
VERINT AMERICAS INC16 citations94
US10735585B1Aug 4, 2020
System and method of sentiment modeling and application to determine optimized agent action
VERINT AMERICAS INC10 citations93
US11023687B2Jun 1, 2021
System and method for sentiment analysis of chat ghost typing
VERINT AMERICAS INC2 citations73
US11972017B2Apr 30, 2024
System and method of automated determination of use of sensitive information and corrective action for improper use
VERINT AMERICAS INC2 citations71
US11544473B2Jan 3, 2023
System and method for sentiment analysis of chat ghost typing
VERINT AMERICAS INC0 citations63
US11528361B2Dec 13, 2022
System and method of sentiment modeling and application to determine optimized agent action
VERINT AMERICAS INC0 citations63
US11057520B2Jul 6, 2021
System and method of sentiment modeling and application to determine optimized agent action
VERINT AMERICAS INC0 citations63
US10938989B1Mar 2, 2021
System and method of sentiment modeling and application to determine optimized agent action
VERINT AMERICAS INC0 citations63
INTERACTIONS LLC
8 patentsUS11743378B1Aug 29, 2023
Intelligent agent assistant for natural language understanding in a customer service system
INTERACTIONS LLC24 citations92
US11606463B1Mar 14, 2023
Virtual assistant architecture for natural language understanding in a customer service system
INTERACTIONS LLC18 citations92
US10096317B2Oct 9, 2018
Hierarchical speech recognition decoder
INTERACTIONS LLC6 citations84
US10621282B1Apr 14, 2020
Accelerating agent performance in a natural language processing system
INTERACTIONS LLC11 citations83
US12003668B1Jun 4, 2024
Virtual assistant architecture for natural language understanding in a customer service system
INTERACTIONS LLC5 citations73
US11625152B1Apr 11, 2023
Automated workflow selection for agent within an electronic conversation system
INTERACTIONS LLC5 citations72
US11288457B1Mar 29, 2022
Dialog management using knowledge graph-driven information state in a natural language processing system
INTERACTIONS LLC3 citations72
US11314942B1Apr 26, 2022
Accelerating agent performance in a natural language processing system
INTERACTIONS LLC4 citations71
JOHNSTON MICHAEL
6 patentsUS8618160B2Dec 31, 2013
Topical glycopyrrolate formulations
JOHNSTON MICHAEL35 citations96
US4981458AJan 1, 1991
Combination queen rearing nucleus and comb honey hive
JOHNSTON MICHAEL24 citations92
US9152376B2Oct 6, 2015
System and method for continuous multimodal speech and gesture interaction
JOHNSTON MICHAEL18 citations90
US8401853B2Mar 19, 2013
System and method for enhancing voice-enabled search based on automated demographic identification
JOHNSTON MICHAEL5 citations84
US8302923B2Nov 6, 2012
Merchandise display hook having pivotable locking base
JOHNSTON MICHAEL17 citations77
US8914396B2Dec 16, 2014
System and method for an iterative disambiguation interface
JOHNSTON MICHAEL4 citations73
AT & T CORP
5 patentsUS7225131B1May 29, 2007
System and method for accessing and annotating electronic medical records using multi-modal interface
AT & T CORP49 citations96
US7818177B1Oct 19, 2010
System and method for accessing and annotating electronic medical records using a multi-modal interface
AT & T CORP21 citations93
US7499862B1Mar 3, 2009
System and method for accessing and annotating electronic medical records using a multi-modal interface
AT & T CORP19 citations93
US7177816B2Feb 13, 2007
System and method of handling problematic input during context-sensitive help for multi-modal dialog systems
AT & T CORP18 citations91
US7177815B2Feb 13, 2007
System and method of context-sensitive help for multi-modal dialog systems
AT & T CORP13 citations82
AT & T IP II LP
3 patentsUS7890324B2Feb 15, 2011
Context-sensitive interface widgets for multi-modal dialog systems
AT & T IP II LP91 citations98
US7451088B1Nov 11, 2008
System and method of handling problematic input during context-sensitive help for multi-modal dialog systems
AT & T IP II LP49 citations94
US7716039B1May 11, 2010
Learning edit machines for robust multimodal understanding
AT & T IP II LP23 citations93
EHLEN PATRICK
3 patentsUS9116989B1Aug 25, 2015
System and method for using speech for data searching during presentations
EHLEN PATRICK29 citations93
US9026915B1May 5, 2015
System and method for creating a presentation using natural language
EHLEN PATRICK20 citations92
US8977965B1Mar 10, 2015
System and method for controlling presentations using a multimodal interface
EHLEN PATRICK14 citations83
NUANCE COMMUNICATIONS INC
3 patentsUS9710223B2Jul 18, 2017
System and method for continuous multimodal speech and gesture interaction
NUANCE COMMUNICATIONS INC4 citations82
US9959260B2May 1, 2018
System and method for creating a presentation using natural language
NUANCE COMMUNICATIONS INC2 citations73
US9911437B2Mar 6, 2018
System and method for improving speech recognition accuracy using textual context
NUANCE COMMUNICATIONS INC2 citations73
AT & T IP I LP
2 patentsBANGALORE SRINIVAS
2 patentsROSE U LLC
2 patentsMELAMED DAN
1 patentTRINITY ENGINEERING
1 patentUNIV CAMBRIDGE TECH
1 patentSTIEFEL RES AUSTRALIA PTY LTD
1 patentLARM MARIA GRAZIELLA
1 patentYING CHARLES
1 patentIBM
1 patentCSP TECHNOLOGIES INC
1 patentShowing the top 50 of 101 patents by PatentIndex Score.