Inventor
BROPHY GARY R
US5 patents
Patents
5 patentsUS6021411AFeb 1, 2000
Case-based reasoning system and method for scoring cases in a case database
IBM49 citations92
US6212528B1Apr 3, 2001
Case-based reasoning system and method for scoring cases in a case database
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US9569430B2Feb 14, 2017
Language translation and work assignment optimization in a customer support environment
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US10346544B2Jul 9, 2019
Language translation and work assignment optimization in a customer support environment
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US9922027B2Mar 20, 2018
Language translation and work assignment optimization in a customer support environment
IBM0 citations49