Inventor
LUM HENRY R
CA3 patents
Patents
3 patentsUS9596344B2Mar 14, 2017
System and method for encrypting and recording media for a contact center
GENESYS TELECOMMUNICATIONS LABORATORIES INC6 citations82
US9781253B2Oct 3, 2017
System and method for geo-location based media recording for a contact center
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations71
US10063693B2Aug 28, 2018
System and method for geo-location based media recording for a contact center
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations50