Inventor
PRABHAKAR GOKUL CHANDER
US4 patents
⚠️ This page may combine multiple inventors who share the name “PRABHAKAR GOKUL CHANDER”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
AVAYA TECHNOLOGY CORP
3 patentsUS6711253B1Mar 23, 2004
Method and apparatus for analyzing performance data in a call center
AVAYA TECHNOLOGY CORP105 citations94
US6700971B1Mar 2, 2004
Arrangement for using dynamic metrics to monitor contact center performance
AVAYA TECHNOLOGY CORP81 citations91
US6374261B1Apr 16, 2002
Expert system knowledge-deficiency reduction through automated database updates from semi-structured natural language documents
AVAYA TECHNOLOGY CORP41 citations85