Inventor
MOSQUERA DAVE
US5 patents
Patents
5 patentsUS7369653B2May 6, 2008
Method of delivering enterprise data through a call center
ROCKWELL ELECTRONIC COMMERCE38 citations91
US6961419B2Nov 1, 2005
Contact center data integration with enterprise applications
ROCKWELL ELECTRONIC COMMERCE13 citations83
US6870926B2Mar 22, 2005
Method of optimizing call center resources based upon statistics
ROCKWELL ELECTRONIC COMMERCE18 citations82
US7363588B2Apr 22, 2008
GUI for organizational environment
ROCKWELL ELECTRONIC COMMERCE5 citations60
US7460651B2Dec 2, 2008
Contact identifier for message types
ROCKWELL ELECTRONIC COMMERCE0 citations49