Inventor
SALEH NAYEL
US9 patents
⚠️ This page may combine multiple inventors who share the name “SALEH NAYEL”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
ROCKWELL ELECTRONIC COMMERCE
7 patentsUS6947988B1Sep 20, 2005
Method and apparatus for allocating resources of a contact center
ROCKWELL ELECTRONIC COMMERCE264 citations97
US7369653B2May 6, 2008
Method of delivering enterprise data through a call center
ROCKWELL ELECTRONIC COMMERCE38 citations91
US6654458B1Nov 25, 2003
Administration and control of an automatic call distributor by a remotely located supervisor
ROCKWELL ELECTRONIC COMMERCE36 citations91
US6961419B2Nov 1, 2005
Contact center data integration with enterprise applications
ROCKWELL ELECTRONIC COMMERCE13 citations83
US6870926B2Mar 22, 2005
Method of optimizing call center resources based upon statistics
ROCKWELL ELECTRONIC COMMERCE18 citations82
US7363588B2Apr 22, 2008
GUI for organizational environment
ROCKWELL ELECTRONIC COMMERCE5 citations60
US7460651B2Dec 2, 2008
Contact identifier for message types
ROCKWELL ELECTRONIC COMMERCE0 citations49