Inventor

SUTHERLAND ALASTAIR

US28 patents

⚠️ This page may combine multiple inventors who share the name “SUTHERLAND ALASTAIR”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

SUTHERLAND ALASTAIR

INTELLISIST INC

System and method for providing a message-based communications infrastructure for automated call center operation

System and method for call data processing

System and method for automated call center operation facilitating agent-caller communication

System and method for facilitating agent-caller communication during a call

System and method for processing calls in a call center

Computer-implemented system and method for processing caller responses

System and method for processing call data

System and method for processing multi-modal communications within a call center

Method for providing a message-based communications infrastructure for automated call center operation

Computer-implemented system and method for facilitating agent-customer calls

Computer-implemented system and method for simultaneously processing multiple call sessions

Computer-implemented system and method for processing user communications

ODINAK GILAD

System and method for processing calls in a call center

System and method for monitoring an automated voice response system

System and method for monitoring an interaction between a caller and an automated voice response system

System and method for providing a multi-modal communications infrastructure for automated call center operation

System and method for processing multi-modal communications during a call session

HERE GLOBAL BV

Method, apparatus, and computer program product for change detection based on digital signatures

Method, apparatus, and computer program product for displaying virtual graphical data based on digital signatures

Method, apparatus, and computer program product for displaying virtual graphical data based on digital signatures

Method, apparatus, and computer program product for identifying objects of interest within an image captured by a relocatable image capture device

Method, apparatus, and computer program product for training a signature encoding module and a query processing module using augmented data

REALNETWORKS INC

Method and system to curate media collections

Method and system to curate media collections

Method and system to detect and select best photographs

Method and system to detect and select best photographs

WAALKES ADAM

System and method for processing out-of-order caller responses during automated call processing

System and method for managing a dynamic call flow during automated call processing