Inventor

AL-ALAMI MUSTAFA O

US7 patents

⚠️ This page may combine multiple inventors who share the name “AL-ALAMI MUSTAFA O”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

SALESFORCE COM INC

6 patents

US9600510B2Mar 21, 2017

Computer implemented methods and apparatus for feed-based case management

SALESFORCE COM INC14 citations91

US9398156B2Jul 19, 2016

Computer implemented methods and apparatus for managing agent workload in a customer service environment

SALESFORCE COM INC20 citations91

US9235614B2Jan 12, 2016

Computer implemented methods and apparatus for feed-based case management

SALESFORCE COM INC16 citations91

US10684752B2Jun 16, 2020

Computer implemented methods and apparatus for responding to actionable text patterns in a feed item

SALESFORCE COM INC7 citations82

US10572467B2Feb 25, 2020

Computer implemented methods and apparatus for feed-based case management

SALESFORCE COM INC6 citations82

US11226950B2Jan 18, 2022

Computer implemented methods and apparatus for feed-based case management

SALESFORCE COM INC0 citations60

BEECHUK SCOTT D

1 patent

US8549047B2Oct 1, 2013

Computer implemented methods and apparatus for feed-based case management

BEECHUK SCOTT D133 citations95