Inventor
HIGGINS LUKE
AU7 patents
Patents
7 patentsUS10380520B2Aug 13, 2019
Automated ticket resolution
ACCENTURE GLOBAL SOLUTIONS LTD6 citations75
US10938678B2Mar 2, 2021
Automation plan generation and ticket classification for automated ticket resolution
ACCENTURE GLOBAL SOLUTIONS LTD4 citations66
US11521372B2Dec 6, 2022
Utilizing machine learning models, position based extraction, and automated data labeling to process image-based documents
ACCENTURE GLOBAL SOLUTIONS LTD3 citations64
US11055646B2Jul 6, 2021
Automated ticket resolution
ACCENTURE GLOBAL SOLUTIONS LTD0 citations54
US11640563B2May 2, 2023
Automated data processing and machine learning model generation
ACCENTURE GLOBAL SOLUTIONS LTD1 citations52
US11456979B2Sep 27, 2022
Automated natural language communication analysis
ACCENTURE GLOBAL SOLUTIONS LTD0 citations45
US12360803B2Jul 15, 2025
Dynamic scheduling platform for automated computing tasks
ACCENTURE GLOBAL SOLUTIONS LTD0 citations41