Inventor
CHOEL CLEMENT
FR2 patents
Patents
2 patentsUS9762733B1Sep 12, 2017
System and method for recommending communication mediums based on predictive analytics
GENESYS TELECOMMUNICATIONS LABORATORIES INC80 citations94
US10469664B2Nov 5, 2019
System and method for managing multi-channel engagements
GENESYS TELECOMMUNICATIONS LABORATORIES INC19 citations82