Inventor
MUKAIHARA MASATAKA
JP9 patents
⚠️ This page may combine multiple inventors who share the name “MUKAIHARA MASATAKA”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
FUJITSU LTD
7 patentsUS6522660B1Feb 18, 2003
Method and system for controlling reservation of data channels in automatic call distribution services
FUJITSU LTD43 citations90
US6574329B2Jun 3, 2003
Incoming call processing method, incoming call processing apparatus, and computer-readable recording medium having an incoming call processing program recorded thereon
FUJITSU LTD23 citations88
US5854825ADec 29, 1998
Method of controlling silent monitoring of a group
FUJITSU LTD21 citations84
US6337905B1Jan 8, 2002
System for controlling automatic call distribution service
FUJITSU LTD15 citations80
US6026155AFeb 15, 2000
Incoming call transfer controller and incoming call transfer control method
FUJITSU LTD18 citations79
US7873733B2Jan 18, 2011
Load distribution method, load distribution device, and system including load distribution device
FUJITSU LTD3 citations61
US7668106B2Feb 23, 2010
Network management system, and network management method
FUJITSU LTD4 citations60