Inventor
BASSIN KATHRYN ALLYN
US4 patents
Patents
4 patentsUS7917897B2Mar 29, 2011
Defect resolution methodology and target assessment process with a software system
IBM60 citations92
US7757125B2Jul 13, 2010
Defect resolution methodology and data defects quality/risk metric model extension
IBM19 citations76
US7765436B2Jul 27, 2010
Process for software support resource allocation based on analysis of categorized field problems
IBM7 citations71
US7831868B2Nov 9, 2010
Process for software support resource allocation based on analysis of categorized field problems
IBM3 citations60